Managed Customer Support Chat
Managed Chatwoot
Open-source customer support platform — flat pricing, unlimited agents
What is Chatwoot?
Chatwoot is an open-source customer engagement platform with omnichannel support. It consolidates email, live chat, social media, and messaging into one inbox — at a flat monthly price regardless of agent count.
Use cases
- Support teams needing multichannel customer support at a flat monthly price
- E-commerce businesses with data residency requirements
- Startups wanting unlimited agents at a flat monthly price
- Organizations consolidating email and live chat in one place
Features
- Omnichannel inbox (email, live chat, WhatsApp, Twitter)
- Team inbox with agent assignment and routing
- Canned responses and message templates
- CSAT surveys and conversation analytics
- Webhook and API integrations
- Custom chatbot and automation rules
Simple, transparent pricing
Same software, fraction of the cost.
Starter
Up to 5 agents
- Chatwoot + PostgreSQL + Redis
- Up to 5 agent accounts
- Email and live chat channels
- Basic automation rules
- Daily backups
- Email support
Most popular
Business
Unlimited agents
- Everything in Starter
- Unlimited agent accounts
- All channel integrations
- Custom automation rules
- CSAT and reporting
- Priority support
Enterprise
With SLA guarantee
- Everything in Business
- Custom domain
- SSO / SAML integration
- Advanced reporting
- SLA-backed uptime
- Dedicated account manager
Every plan includes
Managed hosting
Dedicated bare-metal servers
Automated backups
Daily backups with 30-day retention
SSL included
Automatic HTTPS with Let's Encrypt
Monitoring
24/7 uptime monitoring and alerting
Compliance-ready hosting
Every managed deployment runs on EU infrastructure. Data Processing Agreement available on request. All services covered under a single DPA.
Ready to get started with Chatwoot?
Your instance is provisioned in minutes. No credit card required for a consultation.
Contact us